SUN COMMUNITIES PARK ROYALE 

I WANT TO TAKE A MINUTE TO EXPRESS HOW MUCH SUSTAINABLE LANDSCAPING HAS IMPROVED. MAINLY BY BRINGING ON BILLY DIAZ. HE HAS PUT OUT MANY FIRES IN MY COMMUNITY AND

CAME AND SPOKE TO OUR RESIDENTS TO LET THEM KNOW THE PROCEDURE OF FILING A COMPLAINT, HOW THEIR SERVICES WORKS, WHAT THEY CAN AND CANNOT WEED EAT AROUND, ETC.

OUR RESIDENTS WERE THOROUGHLY HAPPY ABOUT HIM BEING HERE. HE HAS A WAY DEFUSING AN ANGRY RESIDENT.

I MUST BE HONEST BEFORE BILLY CAME ALONG I WAS SHOPPING AROUND FOR ANOTHER LANDSCAPE COMPANY. I WAS TIRED OF THE ENDLESS COMPLAINTS.

HE HAS WORKED HAND IN HAND WITH THE CREW TO ENSURE THAT THEY ARE DOING THEIR JOBS PROPERLY.  HE COMMUNICATES WITH ME TO LET ME KNOW IF THERE ARE DELAYS.

THE COMPLAINTS HAVE ALMOST DWINDLED TO NOTHING. WHICH IS A FAR CRY FROM LAST YEAR.

I HOPE THAT THIS LEVEL OF SERVICE AND CUSTOMER SERVICE CONTINUES.

SINCERELY

 

JOANNE DAVIS
(727)547-1676
SUN COMMUNITIES
COMMUNITY MANAGER
PARK ROYALE
10611 66TH ST. N
PINELLAS PARK, FL 33782
COMMITMENT * INTENSITY * EMPOWERMENT * ACCOUNTABILITY * CUSTOMER SERVICE